At Cameron Flow, we strive to make your shopping experience smooth and stress-free. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders, including sectional sofas and other sofa products.

1. Order Processing

  • Orders are typically processed within 1–3 business days after payment confirmation.
  • You will receive an email confirmation with order details once your purchase is successfully placed.
  • Processing times may be longer during holidays, sales, or special promotions.

2. Shipping Methods & Delivery Time

  • We offer standard and premium shipping options depending on your location.
  • Delivery times vary by destination but typically range from 5–12 business days within the USA.
  • Large furniture items such as sectional sofas may take longer due to handling and freight arrangements.

3. Shipping Costs

  • Shipping costs are calculated at checkout and depend on product size, weight, and delivery location.
  • From time to time, we may offer free shipping promotions on selected products.

4. Tracking Your Order

  • Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
  • You can use this tracking number to monitor the status of your delivery online.

5. Delivery Guidelines

  • For larger items such as sofas, delivery may be made by freight carriers. Customers are responsible for ensuring accessibility (e.g., correct address, available entrance, and contact details).
  • If a delivery attempt fails due to incorrect information or unavailability, additional charges may apply for redelivery.

6. Damaged or Lost Packages

  • We take great care in packaging and shipping, but if your order arrives damaged, please contact us within 48 hours of delivery with photos of the damage.
  • If your package is lost in transit, we will work with the carrier to resolve the issue promptly.

7. International Shipping

Currently, we only ship within the United States. We are working on expanding to international markets in the future.

8. Contact Us

If you have questions regarding your order, shipping, or delivery, please contact us:

Cameron Flow
📍 Address: 871 Sunset Dr, Fallon, NV 89406, USA
📧 Email: support@cameronflow.site
📞 Telephone: +1 702 289 5025